Technical issues?

For solving any technical issues you may have we offer the following solutions;

User manuals
If you need the user manual for your system you can find it here;

Documentation »

Frequently Asked Questions
If you are unable to find a solution in the manual please consult the manufacturers FAQ. Here you can find solutions for common technical issues;

FAQ »

Firmware
If you want to check whether your U-Reach system is equipped with the latest firmware version, you can check this via the Firmware List;

Firmware List »

Warranty terms
All systems have a minimum standard carry-in warranty of 12 months. Some systems may have a longer warranty period. Please read our warranty terms by clicking below;

Warranty terms »

RMA request
If you still having technical issues after trying the above solutions or wish to submit your system for repair please request a RMA;

RMA request »

End Of Life products
Here you can find information about products that are no longer available;

EOL Products »